Shipping & Return

  • SHIPPING

    • USD $4.99 flat shipping rate for all items.
    • Free shipping on orders over $150!
    • Worldwide express by USPS/EMS (7-14 business days) with online tracking.
    • Shipping date: Package ship within 3 business days of funds cleared.

    RETURN

    • You may return or exchange your online order within 7 days of purchase.
    • The item(s) must be in its original condition.
    • Shipping charges are non-refundable.
    • Gift vouchers/ coupons purchased online are non-refundable.
    • please email us first at admin@xaxe.com, to indicate the reason for the return and get the returning address.
    • If your original order is up to $150 and enjoys our free shipping benefit, an actual shipping fee has to be deducted if your order is under $150 after the returning. Custom made items are not refundable.